Support

  • Free of charge on orders of €30+
  • We deliver worldwide
  • 24/7 ordering

We deliver free of shipping charges within Germany on orders of €30 or more and worldwide at great prices – express, too!
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  • New customers included
  • PayPal
  • Credit card and more

Buy costumes on invoice or pay with PayPal – we offer you a number of payment options.
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  • Easy and hassle-free
  • Free shipping on orders €40+
  • Postage-paid shipping label

Is your costume the wrong size or defective? No problem: send it right back!
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  • Directly at Hackescher Markt
  • (Almost) always open
  • Personal consultations

Over 4,000 costumes, masks and more to touch, try on and take home in the heart of Berlin. Come see us!
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  • Detailed size charts
  • How-to measure
  • For costumes, shoes and hats

A costume has to fit! Find out what sizes you need to make your shopping experience as stress-free as possible.
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  • Make-up tutorials
  • Care instructions
  • Answers, tips & tricks

Get all kinds of helpful tips regarding our products. So the elven ear fits right and your make-up is flawless.
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  • Step-by-step instructions
  • For several occassions
  • From easy to advanced

Get your hands dirty and experience the world of masquerade live and in color! Enjoy our make-up tutorials!
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  • Low minimum order requirement
  • Personal assistance
  • Worldwide shipping

Quick delivery, bonus system and more: Learn more about our attractive B2B conditions.
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